Refund policy

At Yard And Home, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return in accordance with the terms below.

1. Return Eligibility

We generally accept return requests within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item should be returned with its original packaging, accessories, and documentation, when applicable.
  • The product must not have been damaged through misuse, improper handling, installation, modification, or normal wear and tear.
  • You must provide your order number or other proof of purchase.

Items that do not meet these requirements may not qualify for a refund.

2. Non-Returnable Items

Certain products may not be eligible for return, including:

  • Used, installed, modified, or damaged products.
  • Products returned without required original packaging.
  • Items specifically identified as final sale or non-returnable at the time of purchase.
  • Gift cards or other products that are non-refundable where applicable.

3. How to Request a Return

Please contact us before sending any item back.

When requesting a return, please provide:

  • Your order number
  • The item you wish to return
  • The reason for the return
  • Photos of the item or packaging when relevant

We will review your request and provide return instructions if the return is approved.

Please do not send a return without receiving instructions from us first.

4. Return Shipping

Unless a return is caused by a defective, damaged, or incorrect item, the customer is generally responsible for return shipping costs.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible so we can review the situation and determine an appropriate solution.

5. Refunds

Once we receive and inspect an eligible returned item, we will notify you whether the refund has been approved.

Approved refunds will generally be issued to the original payment method.

Please allow additional processing time for your bank or payment provider to make the funds available in your account.

Original shipping charges may be non-refundable unless otherwise required by applicable law or the issue resulted from an error on our part.

6. Damaged or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect product, please contact us as soon as possible.

Please provide your order number and photographs of the product and packaging when appropriate. We will review the issue and determine whether a replacement, refund, or another appropriate resolution is available.

7. Exchanges

If you would like to exchange an eligible item, please contact us first.

Exchanges are subject to product availability and the applicable return requirements.

8. Late or Missing Refunds

If your refund has been approved but has not appeared in your account, first check with your bank or payment provider.

If you still have not received the refund after the applicable processing period, please contact us for assistance.

9. Changes to This Policy

Yard And Home reserves the right to update this Return and Refund Policy when necessary. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For questions regarding returns or refunds, please contact us:

Yard And Home
1870–1908 Forge St
Tucker, GA 30084
United States

Phone: +1 470-483-0295
Website: yardandhome.shop